Frequently Asked Questions

Here are some of our most frequently asked questions. If you do not see what you wish to know in our site please ask. FAQ's will be frequently updated depending upon your additional questions.

1.  Is BetterDrivingPlease.com FREE to use?
2.  Why must I register and login to make a report?
3.  Is my identity and e-mail address protected?
4.  Where is my password?
5.  Why can I not login?
6.  What is permitted?
7.  Can I report Overseas Registrations?
8.  I live Overseas, can I use BetterDrivingPlease.com?
9.  Who pays for BetterDrivingPlease.com?
10. What if a number plate registration changes ownership?
11. Surely some number plates will make positive reports upon themselves?
12. I live Overseas, can I use BetterDrivingPlease.com?

Is BetterDrivingPlease.com FREE to use?
Yes, BetterDrivingPlease.com is FREE to use.

Why must I register and login to make a report?
If we are to report number plates, we must do so responsibly. Although your identity is protected, we may need to be able to contact you if the Police wish to know more about your report

Is my identity and e-mail address protected?
Yes, in fact we do not ask for your identity, only a valid e-mail address. Your e-mail address will never be passed to anybody unless it is specifically requested by a Government Agency - or you. ask us to pass it on to another.

Where is my password?
Your password is e-mailed to the address you used during registration. If your password hasn't arrived;
• Allow up to 10 minutes for your registration email to arrive.
• Check the e-mail address you registered with is correct and operational.
• Make sure your e-mail service (e.g. Hotmail, Yahoo, Google, etc.) isn't sending our e-mail to your spam folder.

Why can I not login?
The commonest reason for login failure is typing a password in incorrectly. Passwords are 'case sensitive' and must be typed in exactly as sent. Many users find their computer's copy and paste facility eliminates error. If you find remembering your randomly generated password too difficult to remember, you can change it to something more memorable in 'Your Account', once you have logged in.

What is permitted?
Number plates/registrations are visible in the public domain. You can comment upon a registration and how it was driven, by a male or female, but you may NOT mention any person by name. You may mention road names but not actual numbers of houses. Bad / foul language will be moderated, names inserted will be removed. Posters are responsible for what they write. Always bear in mind, that by posting an amber or red report, you are reporting an offence, and that in your opinion the law has been broken.

Photographs must be owned by the poster. Inappropriate photographs will be rejected. Photographs uploaded will be rejected if a person appears to be identifiable (invasion of privacy) - however we recommend that you keep such photographs as they may be called upon at some future stage should the incident be investigated.

Can I report Overseas Registrations?
Yes, you can enter any registration number plate from any overseas country in the World. If you are entering, for example, a British number plate which you encountered in France, please try to enter it under GB and mention the specifics in your report.

I live Overseas, can I use BetterDrivingPlease.com?
Yes, please use BetterDrivingPlease.com wherever you live. We are building a Global database searchable by number plate and country. Please tell your friends and use BetterDrivingPlease.com to make our roads safer places.

Who pays for BetterDrivingPlease.com?
BetterDrivingPlease.com is transparent and FREE to members of the public and may be accessed by any party via this website. BetterDrivingPlease.com is also free to accredited Government agencies for matters of the Law. BetterDrivingPlease.com derives revenue from advertising, market research and will charge insurance companies for access to information. Data to insurance companies will only be available upon an aggregate (ie. non-specific) basis. Posters will not be able to affect the premiums upon other vehicles.

What if a number plate registration changes ownership?
BetterDrivingPlease.com users reports are incident reports, in other words 'what happened at that moment in time'. When a number plate changes ownership the new owners can use BetterDrivingPlease.com to research any history, in the same way that car buyers pay for checks for accident / outstanding credit history. History upon BetterDrivingPlease.com is likely to add to information available to buyers which has never before been capable of being accessed. New owners can login and add comment upon their number plate if they wish to update.

Surely some number plates will make positive reports upon themselves?
Yes, owners of negatively reported, or positively reported number plates may wish to add their own comments. This will add to the information / history of activity.

I live Overseas, can I use BetterDrivingPlease.com?
Yes, please use BetterDrivingPlease.com wherever you live. We are building a Global database searchable by number plate and country. Please tell your friends and use BetterDrivingPlease.com to make our roads safer places. We regret that (until further notice/sufficient critical mass of foreign demand) reports may only be submitted in English.